Miami Passport Agency — Emergency Passport Services for Florida

Miami Passport Agency — Official Location & Hours

Address: Omni Center, 1501 Biscayne Boulevard, Suite 210, Miami, FL 33132

Hours: Monday–Friday, 8:00 a.m. – 3:00 p.m. (federal holidays excluded)

Phone: 1-877-487-2778 (National Passport Information Center)

The office is in the Omni Center building in the Edgewater neighborhood, just north of downtown Miami along Biscayne Bay. The Metromover's Omni Station is nearby, as is the Metrobus network. Driving is feasible — the building has a parking garage — but traffic on Biscayne Boulevard can be heavy during morning rush hour. Budget extra time.

Who Qualifies?

The Miami Passport Agency serves travelers who meet one of these conditions:

• International departure within 14 calendar days, OR
• Foreign visa appointment within 28 calendar days

You must present printed proof — a confirmed airline itinerary, cruise boarding documents, or equivalent showing your full name and departure date. Puerto Rico and USVI residents may use this office and should factor in their own connecting travel time when determining whether the 14-day window applies.

Life-or-death emergencies (serious illness or death of an immediate family member abroad) may qualify for same-day processing — explain the situation the moment you reach an agent.

Booking Your Appointment

Call the National Passport Information Center at 1-877-487-2778, or book online at travel.state.gov. Phone lines open at 8:00 a.m. Eastern Time. Miami is on Eastern Time, so Florida residents can call right at 8:00 a.m. local time. Appointments at the Miami office are extremely competitive in winter and spring due to heavy Caribbean and Latin American travel demand — call as early as possible.

Have your travel date, destination country, and passport status ready. If your departure is within 72 hours, state this immediately — priority slots may be available that agents don't advertise.

What to Bring — Required Documents

• Application form: DS-11 (new passport); DS-82 (renewal — current passport under 15 years old, issued at age 16+); DS-5504 (name change, error, or damaged passport)
• Proof of U.S. citizenship: Original certified birth certificate, most recent U.S. passport, or Certificate of Naturalization. Hospital birth records are not accepted.
• Government-issued photo ID: Valid Florida driver's license, state ID, or military ID
• Photocopy of your ID: Front and back on one sheet of paper
• One passport photo: 2"×2", white background, taken within 6 months. Available at CVS, Walgreens, FedEx, and UPS Store locations throughout the Miami area.
• Proof of travel: Printed confirmed itinerary or cruise documents showing your name and international departure within 14 days
• Payment: Application fee ($130), execution fee ($35 for new applicants), expedite fee ($60). Verify current fees at travel.state.gov before your appointment.

Minors under 16 require both parents or guardians present, or a notarized DS-3053 from the absent parent. This requirement is strictly enforced.

Arriving at the Miami Office

• Only the applicant may enter. Companions and family members wait outside. This is non-negotiable.
• Arrive 15 minutes before your appointment time. Late arrivals are turned away — the Miami office handles high daily volume and cannot accommodate delays.
• Parking: The Omni Center has a garage. Metromover (free) connects from downtown Miami to the Omni Station nearby. Biscayne Boulevard has heavy morning traffic — plan accordingly.
• Heat and humidity: Miami summers (May–October) are intensely hot. If you wait outside before the office opens, bring water.

Processing Times and Fees

Agency appointments typically produce same-day or 1–3 business day passports depending on how imminent your travel is. If your cruise or flight departs within 48 hours, state this when you arrive and request same-day service.

No Appointments Available?

1. Call at exactly 8:00 a.m. ET when lines open — cancellations release at open and go immediately.
2. Check travel.state.gov simultaneously — online slots sometimes appear when agents say the phone calendar is full.
3. Puerto Rico and USVI residents: Factor in travel time to Miami when considering whether you can make an appointment within your 14-day window.
4. If travel is weeks away, expedited mail service (DS-82 + $60 expedite fee) may reach you in 10–13 weeks without an agency visit.
5. Authorized private expeditors listed at travel.state.gov can sometimes locate faster appointments for an additional service fee.

Frequently Asked Questions — Miami Passport Agency

Can I walk in without an appointment?

No. Walk-ins are refused at the security checkpoint. You need a confirmed appointment number to enter the building.

I'm traveling on a cruise — do cruise passengers qualify?

Yes, if your cruise departs internationally within 14 days. You'll need your cruise booking confirmation as proof of travel. Note: most Caribbean cruises now require a valid passport (not just a birth certificate), so check your cruise line's current requirements.

My passport was lost or stolen — what extra steps are needed?

File Form DS-64 (Statement Regarding Lost or Stolen Passport) and apply as a new applicant using DS-11. Inform the agent of the loss when you call. If you are already abroad, contact the U.S. Embassy or Consulate rather than the Miami office.

Can I renew at the Miami agency?

Yes, if your passport qualifies for renewal (DS-82: issued at 16 or older, under 15 years old, not significantly damaged). Bring your current passport, completed DS-82, one photo, and proof of travel.