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MIDWEST REGION · PRIMARY HUB: ORDOfficial Appointment Booking Fee: $0.00

Chicago Passport Agency (Chicago, IL)

Housed on the 18th floor of the Mies van der Rohe-designed Kluczynski Federal Building in the Loop, the Chicago Passport Agency is the primary urgent adjudication hub for Illinois, Indiana, Wisconsin, and O’Hare (ORD) international departures.

Federal Counter Address
Kluczynski Federal Building, 230 S Dearborn St, 18th Floor, Chicago, IL 60604
Public Counter Hours
8:30 AM – 3:30 PM CT (Mon–Fri)
Same-Day Printing
The State Department does not publish a same-day print cutoff. You need an appointment, and same-day printing is not guaranteed.
How to Get an Appointment
Book at passportappointment.travel.state.gov. If you already applied, or online booking fails, call 1-877-487-2778 (weekdays 8:00 a.m.–5:00 p.m. ET for a life-or-death case). After 5:00 p.m. ET, on weekends, and on federal holidays, call 1-202-647-4000.

Day-of-Appointment Logistics: Transit, Photo Labs & Security

Parking & Airport Transit (ORD)

Steps from CTA Jackson (Red/Blue Lines) and Quincy (Brown/Orange/Pink/Purple Lines). Blue Line connects directly to O’Hare (ORD) in 45 minutes.

Nearest 2x2 Photo & Print Shops

Walgreens at 201 W Madison St and FedEx Office at 175 W Jackson Blvd.

Walk-In & Appointment Verification Rule

Appointment-only with confirmation code. Life-or-death medical/bereavement cases within 14 days are coordinated through 1-877-487-2778.

Local Notes for Chicago — Not a State Department Schedule

  • ✓Do not bring large luggage into 230 S Dearborn St; federal marshals prohibit suitcases through the lobby magnetometers. Store bags at Union Station or your hotel.
  • ✓Have your single-sided black-and-white photocopy of the front AND back of your Illinois REAL ID / driver’s license clipped to your unsigned DS-11.
  • ✓The CTA Blue Line station at Jackson is half a block away for direct transfers to O’Hare Terminal 5 after afternoon pickup.

What You Must Bring to the Chicago Passport Agency Window

1. Appointment Confirmation + Printed Travel Proof: Paper printout of your international flight e-ticket (within 14 calendar days) or foreign visa requirement (within 28 days).
2. Application Form (Single-Sided): Unsigned Form DS-11 (for new/child/lost books) OR signed Form DS-82 (for eligible adult 10-year renewals).
3. Original Citizenship + B&W Copy: Certified U.S. birth certificate with raised seal, naturalization certificate, or prior U.S. passport.
4. Government ID + 2x2 Photo + Fee: Valid driver’s license + front & back B&W photocopy, one 2"x2" photo (no glasses), and $190 (DS-82) or $225 (DS-11) statutory fee.
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Nearby Midwest Overflow & Backup Agencies (When Chicago Is Full)