NORTHEAST REGION · PRIMARY HUB: PHLOfficial Appointment Booking Fee: $0.00
Philadelphia Passport Agency (Philadelphia, PA)
Housed on the ground floor (Room 103) of the historic U.S. Custom House at 2nd and Chestnut Streets in Old City, the Philadelphia Passport Agency serves Pennsylvania, New Jersey, Delaware, and Amtrak corridor travelers.
Federal Counter Address
U.S. Custom House, 200 Chestnut St, Room 103, Philadelphia, PA 19106
Public Counter Hours
8:00 AM – 3:00 PM ET (Mon–Fri)
Same-Day Printing
The State Department does not publish a same-day print cutoff. You need an appointment, and same-day printing is not guaranteed.
How to Get an Appointment
Book at passportappointment.travel.state.gov. If you already applied, or online booking fails, call 1-877-487-2778 (weekdays 8:00 a.m.–5:00 p.m. ET for a life-or-death case). After 5:00 p.m. ET, on weekends, and on federal holidays, call 1-202-647-4000.
Day-of-Appointment Logistics: Transit, Photo Labs & Security
Parking & Airport Transit (PHL)
SEPTA Market-Frankford Line (2nd St Station) is 1 block north; short taxi/SEPTA ride from 30th Street Amtrak Station and PHL Airport.
Nearest 2x2 Photo & Print Shops
CVS Pharmacy at 399 Market St and FedEx Office at 615 Chestnut St.
Walk-In & Appointment Verification Rule
Appointment-only inside the historic U.S. Custom House in Old City.
Local Notes for Philadelphia — Not a State Department Schedule
- ✓Enter through the main Chestnut Street entrance of the U.S. Custom House with your appointment confirmation number and government photo ID ready.
- ✓If you hold an expiring adult 10-year passport, bring Form DS-82 completed in black ink; if applying for a child or replacing a lost passport, bring unsigned Form DS-11.
- ✓SEPTA Airport Line connects Center City directly to Philadelphia International Airport (PHL) terminals in 25 minutes.
What You Must Bring to the Philadelphia Passport Agency Window
1. Appointment Confirmation + Printed Travel Proof: Paper printout of your international flight e-ticket (within 14 calendar days) or foreign visa requirement (within 28 days).
2. Application Form (Single-Sided): Unsigned Form DS-11 (for new/child/lost books) OR signed Form DS-82 (for eligible adult 10-year renewals).
3. Original Citizenship + B&W Copy: Certified U.S. birth certificate with raised seal, naturalization certificate, or prior U.S. passport.
4. Government ID + 2x2 Photo + Fee: Valid driver’s license + front & back B&W photocopy, one 2"x2" photo (no glasses), and $190 (DS-82) or $225 (DS-11) statutory fee.
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