SOUTH REGION · PRIMARY HUB: MSYOfficial Appointment Booking Fee: $0.00
New Orleans Passport Agency (New Orleans, LA)
Located inside One Canal Place at the edge of the French Quarter, the New Orleans Passport Agency serves Gulf Coast travelers, Port of New Orleans cruisers, and overflow from Texas and Florida.
Federal Counter Address
One Canal Place, 365 Canal St, Suite 1300, New Orleans, LA 70130
Public Counter Hours
8:00 AM – 3:00 PM CT (Mon–Fri)
Same-Day Printing
The State Department does not publish a same-day print cutoff. You need an appointment, and same-day printing is not guaranteed.
How to Get an Appointment
Book at passportappointment.travel.state.gov. If you already applied, or online booking fails, call 1-877-487-2778 (weekdays 8:00 a.m.–5:00 p.m. ET for a life-or-death case). After 5:00 p.m. ET, on weekends, and on federal holidays, call 1-202-647-4000.
Day-of-Appointment Logistics: Transit, Photo Labs & Security
Parking & Airport Transit (MSY)
Inside One Canal Place at the foot of Canal Street; Canal Place Parking Garage attached.
Nearest 2x2 Photo & Print Shops
Walgreens at 134 Royal St / Canal St and FedEx Office on St Charles Ave.
Walk-In & Appointment Verification Rule
Appointment-only on the 13th floor of One Canal Place.
Local Notes for New Orleans — Not a State Department Schedule
- ✓Check in at the One Canal Place office tower desk (adjacent to the shopping concourse) with your appointment confirmation.
What You Must Bring to the New Orleans Passport Agency Window
1. Appointment Confirmation + Printed Travel Proof: Paper printout of your international flight e-ticket (within 14 calendar days) or foreign visa requirement (within 28 days).
2. Application Form (Single-Sided): Unsigned Form DS-11 (for new/child/lost books) OR signed Form DS-82 (for eligible adult 10-year renewals).
3. Original Citizenship + B&W Copy: Certified U.S. birth certificate with raised seal, naturalization certificate, or prior U.S. passport.
4. Government ID + 2x2 Photo + Fee: Valid driver’s license + front & back B&W photocopy, one 2"x2" photo (no glasses), and $190 (DS-82) or $225 (DS-11) statutory fee.
Live Aggregator Email Alerts & Subscriber Message Board
Watch New Orleans (MSY) Advisories and Airport Status
Subscribe to our $5/mo Signal Dispatch (2 email streams), or unlock the Subscriber Message Board + 5 to 6+ live email streams on our $10/mo Multi-Stream Radar and $15/mo Unlimited Global Wire plans.